Lavado is a young company with focus on simplifying garment care. We believe everyone likes their clothes clean and fresh. However laundry as a chore is a hassle which no one likes. We are here to make this activity a simple, happy and a convenient experience.
We work with industry’s best cleaning professionals dedicated to provide you with best quality in dry cleaning. Even with 24-48 hours of turnaround time, We have build in multiple layers of inspection to ensure that you always get the best in class dry cleaning experience.
Our simple system and incredible customer service will take the thinking out of your dry cleaning hassle, so that you can focus on more important things.
What is the #ZeroLaundry experience?
Style is a way to say who you are without having to speak. At Lavado, we strongly believe that your reflection is as important as you as a person and hence we bring at your doorstep the easiest way to preserve both. Lavado, the coolest on – demand laundry and dry cleaning service in town provides you with the most accessible and convenient laundry care ever. Now you can enjoy clean clothes and have some extra “me time”.
What happens to your garment once you hand them over to Lavado – We treat it like its our own
From the time you place your order, until the delivery your garments remain in good hands. We have experts that decide the best care and treatment for your garments and ensure there is no damage done during the processing of your clothes. If we suspect that the garments have a chance of being damaged during the process, we notify you and explain to you the best course of action going forward. Your garments are labeled in different bags depending on the type of service requested in order to avoid mix up and are carefully returned in a special dust resistant packaging either folded or hanged based on your preference. At the end of every order we also provide you an opportunity to provide your valuable feedback and look forward to serve you better.
Lavado customers are assured by our expertise of the high quality services and care that we provide to your garments. With our hard to beat quality checkpoint system we have devised methods to keep you appraised in case there is any potential damage to your garment in which case we will return the garment to you as it is. However, in the unlikely event that your garment is damaged and cannot be restored, we shall provide you with a reimbursement of 10 times the service cost or a maximum of Rs.2000 whichever is lower if informed within 72 hours of delivery.
The Processing Timeline
Once you hand over your order to our Lavado representative with specific instructions, your order is placed in separate bags for required services in order to avoid mix – up. The garments reach our facility where they undergo inspection and our experts examine, clean, iron, neatly fold & place the clothes in dust resistant material. After that the garments are delivered to you at your convenient time and location. It is as simple as that.
Lavado’s two cents – tips on how to take care of your garments
We truly are the experts on garment care which is why we think you should know all that is to know about taking care of your delectable. Did you know –
Silks – could be dry cleaned but the best way to handle them is to hand‐wash them which is something we are really good at. Silk also does not tolerate changes in temperature and should never be wrung, instead towel dried. It is ironed on low setting without steam to avoid watermarks
Denim – It is always washed inside out with cold water on delicate cycle and is never machine dried. Also folding jeans like a pro requires laying jeans on a flat surface, fold in half from left to right. Grab the stacked jean legs and fold them in half so the hem of the jeans lines up with the waistband. Fold the jeans in half one more time.
Cashmere – Did you know that a wet cashmere sweater is never picked up by shoulder instead held as a lump if wet? Also, cashmere is always folded in thirds so that your garment does not have a fold line running down the front. Didn’t we say we were good at this? Oh and before we forget – Cashmere should be removed from plastic bags after you get them back from dry cleaning as soon as possible to avoid odor.
Cotton – The superman of all clothing materials can really be washed any way you want. However as experts it is our duty to inform you that if you are washing cotton towels, robes etc. it is best to use half the detergent and an extra run of spin cycle to get them fluffy like the clouds.
Rayon – Now this is a tricky one – feels like silk, breathes like cotton and wrinkles like a pro. Handwashing is highly recommended and wringing or twisting is a big No‐No if you don’t want the garment to become out of shape.
Leather Jackets – Leather jackets are super prone to water stains hence they are best left for experts. Speaking of stains, even salt has the ability to stain leather and it is highly recommended that you get your leather garments cleaned by professionals. And no matter who tells you, never ever use your hair blower to dry wet leather.
Polyster – easy to clean but very much prone to static. Some poly‐blends need dry cleaning so it is always best to go with the instructions on the garment. However, the most difficult part of handling polyster is the stain removal which is best treated by a strong stain remover. We have got you covered!
Blankets, Down Coats and Vests – you had us at blankets. We love cleaning big, huge, bulky and back breaking heavy blankets. If you have shared the experience, you must know that they clump and make it nearly impossible to clean the whole thing. Lucky for us, we know the trick. Tennis Balls! Yes, throw in some tennis balls and there will be no clumping and only cleaning. Also did you know that it is important to use a front – loading washer as opposed to a top‐loading machine or your down items can be damaged.
Various services provided at Lavado
As the name suggests, dry cleaning is a process that starts with using fluids to remove stains from the fabric. Little to no water is used during the entire process so that the fluid does not penetrate the fiber. Dry cleaning should be used when grease, oil, soil etc. stains are to be removed from the garments. With certain materials like wools and silk, water can make the garments shrink or distort hence dry cleaning is the way to go making it the preferred method for such fabrics.
Wet cleaning is similar to dry cleaning in the sense that the process begins with trying to remove different stains. The main difference is that water and additives are used to clean the garment and precautions are taken to prevent shrinkage, loss of color and fabric distortion. Usually garments that are eligible for wet cleaning have the manufacturers’ instructions listed on the tag about the method of proper care and when in doubt, you could always depend on our experts to give you the best advice
Garments that are labeled as washable can be laundered. This method is most common with cottons etc. and this involves the use of detergents and additives which is little different than the ones you use at home to achieve clean garments especially in the difficult areas like collars and cuffs or sleeves. Laundering is usually followed up by professional ironing or pressing in order to give your garments a shiny and crisp finish.
Though almost everyone owns an iron and have used it from time to time, professional ironing involves removing deep set wrinkles using the right amount of temperature or steam depending on the fabric of the garment so that the garments do not lose their shape, color or get stains Experts at Lavado take extensive care during iron to ensure your garments are ready to wear and look perfect like the way they were meant to be.
Types of stains
We all hate stains but not everyone knows how to get rid of them in a way that does not render damage to the garment. At Lavado, we handle every type of stain in a different way. Below are the most common types of stain removal orders we receive however if your dilemma is different, reach out to us, we are sure we can help!
Beverages – Treat with pre‐wash stain remover, liquid laundry detergent and booster with water.
Ink – Place the stain over the mouth of a jar or glass while holding the fabric tautly. Drip alcohol or cleaning fluid through the stain so the ink will drip while being removed.
Tar – Scrape the dry residue from the fabric and place the stain face down on paper towels while sponging with cleaning fluid. Might need to replace paper towels depending on tar quantity and to avoid more stains.
Cosmetics ‐ Treat with prewash stain remover, liquid laundry detergent and booster and water or rubbing soap bar.
Paint – Use the same solvent as the label on the paint can advise for a thinner or else turpentine works too.
Wine – Requires sponging or soaking the stain with cool water for 30 minutes and pretreating with prewash stain remover. If the fabric allows, you may also add chlorine bleach to the wash.
Grease oil – Treat with prewash stain remover, liquid laundry detergent and booster with water.
Collar/ Cuff soil – Treat with prewash stain remover, liquid laundry detergent and booster with water.
Perspiration – Perspiration may change the color of the fabric hence the best way is to apply ammonia to fresh stains or white vinegar to old stains.