At Lavado it is all about convenience. Select your date, time and place we provide pick up / delivery for dry cleaning, laundry, steam ironing, tailor services, bags/shoes cleaning and repair.
There are multiple types of stains, and they affect your garment in different ways. A stain that dyes the threads making your garment cannot be removed. Some may come out in a single attempt some may take multiple attempts. Our experts conduct spotting and follow pre‐treatment procedures. If it still doesn’t come out we repeat the process but also taking care that no damage is done to the garment
The garments after being processed are neatly folded or hung and placed in biodegradable covers. Garments are then loaded in our delivery vehicle. A Lavado representative will drop your order at your chosen date and time.
Yes, please do. This will ensure everything will be processed as per your requirements. Inform our pickup representative he will put them in separate bags for each type of service you require (laundry, dry cleaning, ironing, etc).
Prior to processing, each garment is carefully inspected, if we feel that the garment may get damaged if processed, instead of risking damage we put the garment on hold and return it unprocessed.
Periodical cleaning and sanitisation of the facility, machines, equipment and delivery vehicles. The laundry collection bags are washed and sanitised before taking it into rotation.
You may place an order on our app or call us on 8080-454-454, just select your convenient date and time and pick up address, you may even add a note for any special instructions. We will make sure you get your garments the way you like them.
You can easily reschedule your pick up uptill 2 hrs prior to your pick up time slot, by clicking on the tracker on the home screen or you will find it in ‘My Orders’ in the Upcoming section.
There is no minimum order you may schedule a pick-up even for one shirt, however on orders below Rs 360 there will be a pick-up & delivery charge of Rs 60
We provide 48 hrs delivery for most items, however curtains, carpets, bags, shoes and toys may take longer. Next day delivery is available on all other items at an additional cost.
Once your order is ready for delivery you will have the option of selecting your preferred payment mode and you can apply any available coupon code for the order.
We accept online payment via a link shared on your SMS and email, UPI & cash payments can be made at the time of delivery.
We collected the payment at the time of delivery. Your invoice is available once your items are inspected, you may complete the payment online and enjoy a contactless delivery.
We take utmost care of all items submitted, it undergoes various inspection checks at each stage of the process. In the rare occasion there is a damage or the garment is lost then you will be compensated according to our terms & condition, the issue has to be raised within 72 hours of the delivery
If you feel the service quality is not satisfactory, please share pictures of the item in question on email / whatsapp and we will re-do the item for free.
Share your referral code with a friend and you both get Rs 30 credit once they place their first order after signing up using your code.
Your referral code can be found at the bottom of the home page or my account page
While signing up just before we enter the OTP for our mobile verification, there is a field to add the referral code